About

Who We Are

Australian-Owned Cleaning & Facility Services Company

providing reliable cleaning, hygiene, maintenance, and facility support services across New South Wales and nationally.

We support corporate, government, education, healthcare, retail, industrial, and public-sector environments with professional service delivery, trained staff, safe systems, and consistent quality control.

Our team works with a strong focus on reliability, compliance, communication, and long-term client support, helping businesses maintain clean, safe, and professional facilities.

Our Company Strengths

Built on Expertise, Standards & Reliable Service

1 Call Cleaning combines industry experience, ISO certified systems, WHS compliant procedures, and a practical service approach to deliver reliable cleaning, hygiene, maintenance, and facility support for professional environments.

Our Expertise

We provide commercial cleaning, hygiene, maintenance, and facility support services for offices, schools, healthcare facilities, government buildings, retail sites, industrial properties, and managed commercial environments.

Our Standards

Our work is supported by ISO certified systems, WHS compliant procedures, trained staff, site safety practices, supervisor inspections, and consistent quality control across every service.

Our Approach

We focus on reliability, clear communication, safe work practices, and long-term client support. Our team works to solve common service issues such as inconsistent standards, missed visits, and poor communication.

Our Vision

We aim to become a trusted cleaning and facility services partner for businesses, public facilities, and managed properties across Australia.

Our vision is to be recognised for reliable service, safe systems, professional standards, and long-term client relationships built on trust and consistency.

Our Mission

Our mission is to provide reliable, compliant, and professional cleaning, hygiene, maintenance, and facility support services for every site we manage.

We focus on safe work practices, trained staff, clear communication, and consistent service delivery to help clients maintain clean, healthy, and well-managed facilities.

Our Difference

What Makes 1 Call Cleaning Different

We are built to solve the real frustrations businesses face with cleaning and facility service providers — inconsistent standards, poor communication, missed visits, weak supervision, and lack of accountability.

At 1 Call Carpet Cleaning, our difference comes from certified systems, trained staff, safe work practices, supervisor checks, and a clear commitment to reliable service delivery across every site.

ISO Certified Operations

Certified systems support quality, environmental responsibility, and occupational health and safety.

WHS Compliant Procedures

Safe work practices, PPE requirements, site procedures, and safety documentation are followed across every site.

Trained & Screened Staff

Our team is trained, screened, and prepared for commercial, public-sector, healthcare, and facility environments.

Supervisor Site Visits

Regular supervisor checks help maintain service quality, accountability, and consistent standards.

Integrated Facility Services

Cleaning, hygiene, maintenance, grounds care, pest control, waste management, and compliance support under one provider.

Clear Communication

Reliable scheduling, responsive support, service coordination, and clear communication from start to finish.

Certified Standards

ISO Certified Cleaning & Facility Services

1 Call Cleaning provides cleaning, hygiene, maintenance, and facility support services backed by recognised management systems for quality, environmental responsibility, and occupational health and safety.

The company holds ISO certifications across quality management, environmental management, and occupational health and safety, which are independently audited and maintained to international standards.

ISO 9001

Quality Management

Consistent cleaning and facility service processes designed to support reliable service quality and professional outcomes.

ISO 9001

Quality Management

Consistent cleaning and facility service processes designed to support reliable service quality and professional outcomes.

ISO 45001

Occupational Health & Safety

Safe work systems focused on risk management, WHS compliance, and protection for staff, clients, and site

ISO 14001

Contractor Safety & Compliance

Certified contractor compliance focused on safe work, risk management, and WHS standards.

Health & Safety

Health & Safety
Comes First

At 1 Call Cleaning, health and safety is built into every service we deliver. Our team follows WHS requirements, site-specific procedures, safe work practices, and regular safety checks to protect staff, clients, visitors, and the environments we service.

We operate with trained staff, proper PPE, documented safety systems, chemical safety management, and a zero-harm mindset across every site.

Industries We Serve

Cleaning & Facility Services Across Multiple Sectors

We provide professional cleaning, hygiene, maintenance, and facility support services for workplaces, public buildings, schools, healthcare facilities, retail sites, industrial properties, and commercial environments.

Corporate Offices

Professional cleaning and facility support for workplace environments.

Government Buildings

Reliable cleaning for public offices and government facilities.

Education Facilities

Cleaning and hygiene support for schools and learning spaces.

Healthcare Facilities

Hygiene-focused cleaning for medical and healthcare sites.

Retail Sites

Clean and presentable spaces for customers and staff.

Industrial Properties

Cleaning and facility support for industrial environments.

Commercial Buildings

Complete cleaning support for managed commercial properties.

Defence & Public Facilities

Professional services for public-sector and high-standard sites.

Trusted Organisations

Trusted By Leading Organisations

1 Call Cleaning provides professional cleaning, hygiene, maintenance, and facility support services for commercial, government, education, retail, healthcare, and industrial environments.

Our Services

Complete Cleaning, Hygiene & Facility Support Services

1 Call Cleaning provides professional cleaning, hygiene, maintenance, and facility support services for commercial, government, education, healthcare, retail, and industrial environments.

Cleaning & Hygiene Services

Professional cleaning and hygiene services designed to keep workplaces, public buildings, schools, hospitals, and commercial facilities clean, safe, and well presented.

Facility & Maintenance Services

Reliable facility and maintenance services to support property upkeep, grounds care, compliance, pest control, waste management, and smooth day-to-day operations.

The 1 Call Difference

Why Choose 1 Call Cleaning

We deliver reliable cleaning, hygiene, maintenance, and facility services with trained staff, certified systems, safe work practices, and clear communication across every site.

ISO Certified Operations

Certified systems for quality, environmental management, and occupational health and safety.

WHS Compliant

Safe work procedures, site safety requirements, PPE standards, and risk management practices.

Trained & Screened Staff

Professional teams trained and prepared for commercial, public-sector, and facility environments.

Supervisor Site Visits

Regular inspections help maintain service quality, accountability, and consistent delivery.

Direct Employed Team

Reliable staff with better accountability, service control, and professional communication.

Complete Facility Support

Cleaning, hygiene, maintenance, grounds care, pest control, waste, and compliance support.